WHAT INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT
INFORMATION YOU PROVIDE TO US
K2 Stone gathers and retains personal information about you when you voluntarily submit it to us. For example, if you choose to complete and submit one of the forms located on our “Request a Quote” page or “Contact Us” page, we will retain the data you submit to respond to your inquiry and/or request. After we have responded to your inquiry and/or request, the information you submitted will be retained for our records. Similarly, if you register a warranty, all of the data you submit will be retained.
URLS AND IP ADDRESSES
Like many other websites, we collect information about users’ utilization and navigation of the Website. This information helps us to design the Website to better suit our users’ needs. For example, the Website will track the URL that you visited before you came to the Website, the URL to which you next go and your Internet Protocol (IP) address. We use your IP address to help diagnose problems with our server and to administer the Website. Your IP address also is used to help identify you and to gather broad demographic information.
When you engage in any financial transaction through the Website, you will be asked to provide certain of your financial information, such as your credit card and billing address. We will only keep this information as long as necessary to complete the transaction or series of recurring transactions authorized by you.
WHEN PERSONAL INFORMATION WILL BE SHARED OR DISCLOSED
We will not share, rent, sell or otherwise disclose any of the personally identifiable information that we collect about you through the Website, except in any of the following situations:
- We may use the information we collect from you to fulfill your requests, conduct transactions with you, communicate with you about our products and other matters, manage the Website, provide targeted advertising to you and conduct research and analysis.
- We may disclose information that we collect about you to our third-party contractors and payment processors who perform services for us in connection with the Website, or to complete or confirm a transaction or series of transactions that you conduct with us. We may also disclose information to our franchisees or distributors and to service providers or suppliers if the disclosure will enable that party to perform business, professional or technical support for us.
- We may disclose the results of aggregated data about you for marketing or promotional purposes. In these situations, we do not disclose to these entities any information that could be used to personally identify you.
- We may be legally obligated to disclose information about you to the government or to third parties under certain circumstances, such as in connection with illegal activity on the Website, or to respond to a subpoena, court order or other legal process. We reserve the right to release information that we collect to law enforcement or other government officials, as we, in our sole and absolute discretion, deem necessary or appropriate.
We may share aggregated or anonymous information that cannot identify you with third parties. For example, we may disclose the number of visitors to the Website, the number of people who have downloaded a particular document or the number of people from a certain state who purchased a product from the Website.
OPTING OUT OF COMMUNICATIONS
If you no longer want to receive marketing-related emails from K2 Stone on a going-forward basis, you may opt out of receiving marketing-related emails by clicking the “unsubscribe” link at the bottom of any email newsletter you receive. If you are having difficulty unsubscribing from our marketing communications using the above method, please contact us directly at the email or phone number listed below under Contact.
Please allow ample time for us to process your request. However, please note that even if you opt out from receiving marketing communications, we may need to send you service-related communications and may need to keep information we have collected about you for record-keeping, research and other purposes.
To help protect the privacy of data you transmit through the Website, where personally identifiable information is requested, we use technology designed to encrypt the information that you input before it is sent to us. In addition, we take steps to protect the user data we collect against unauthorized access. However, you should keep in mind that the Website is run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control.
LINKS TO OTHER WEBSITES
You also agree that in the event that you assert a claim of any kind against us you will resolve the dispute directly with us and will not join any class action suit.
K2 Stone Sales Inc.
Email – email@example.com
Toll Free 1 (866) 722-2420
930 Maughan Road
Nanaimo, BC Canada